Good to know

The rooms and apartments are at your disposal from 15:00. Please inform us if you arrive after 18:00. 

We ask you to clear the room until 10:00.

To avoid anger and costs in case of cancellation we recommend the European Travel Cancellation Insurance. You will receive a detailed offer together with your booking confirmation. The cancellation policy is due to the "Österreichisches Hotelreglement" (terms and conditions for the Austrian tourism industry): 

  • cancellation up to 12 weeks before arrival date - full refund - minus € 25,- service fee per booking.
  • cancellation at least one month before the arrival date - cancellation fee in the amount of the room fee for 3 days
  • cancellation later as one month before arrival date - no refund.
  • the same settlement is valid for delayed arrival or early departure

Partial payment:
Booking is possible by phone, fax, email or post. Bookings are binding with a partial payment of 50%. 

Underground parking:

Apt. 1-2 bedrooms - 1 parking flat
Apt. 3-5 bedrooms- 2 parking flats
Double room, Suite - 1 parking flat

At all floors 

Due to hygienic reasons we do not allow pets.

Allergic persons:
All rooms and apartments are equipped with non allergic materials. 

Smokefree living:
Only non smoker rooms available. 

Free WiFi all over the hotel.